Contact Us
Get in Touch with the Fantage Open Source Team
We're here to help with any questions, concerns, or feedback you may have. Choose the appropriate contact method below based on your inquiry.
General Support
For account issues, technical problems, gameplay questions, or general inquiries.
Email: support@fantageos.com
Response time: 24-72 hours
Security Issues
For reporting security vulnerabilities, suspicious activity, or safety concerns.
Email: security@fantageos.com
All security reports are treated with priority and confidentiality.
Data Protection & Privacy
For GDPR requests, data protection concerns, or privacy-related inquiries.
Email: dpo-gdpr@fantageos.com
Our Data Protection Officer handles all privacy and data-related matters.
California Privacy Rights
For California residents exercising their rights under the California Consumer Privacy Act (CCPA).
Email: ccpa@fantageos.com
Includes data access requests, deletion requests, and opt-out requests.
Appeals
For appealing account suspensions, moderation decisions, or other enforcement actions.
Email: appeals@fantageos.com
Please include your username and detailed explanation of your appeal.
Join Our Community
Discord Server
Connect with other players, get real-time support, and stay updated on the latest news.
Our Discord community is moderated and follows the same Code of Conduct as our game.
Before You Contact Us
Frequently Asked Questions
Check our FAQ section in our community Discord for answers to common questions about gameplay, account issues, and technical problems.
Response Times
- General Support: 24-72 hours
- Security Issues: Based on priority, 12-36 hours
- Privacy/Legal: Up to 30 days as required by law
- Appeals: Up to 1 week
What to Include in Your Message
To help us assist you more effectively, please include:
- Your username (if applicable)
- A clear description of your issue or question
- Any relevant screenshots or error messages
- Your operating system and browser (for technical issues)
We appreciate your patience as we work to respond to all inquiries. The Fantage Open Source team is dedicated to providing the best possible experience for our community.